@dawn2. No problem. No need to apologize. If I seemed too blunt or discourteous in my response, I apologize. That was never intended. I hope that the topics that I pointed you to will give you the answer you need. If they don’t, please feel free to continue the discussion.
As your PHP version is 5.2.5, that is most likely the culprit. There is a workaround for that. So, please keep an eye out for it in the related topics on the site.
All the best.