@tiffjan. Thanks for posting. I have never heard of the issue you describe. Please let me know your PHP version and your Joomla version. I would also like to see the webpage that has the uploader, so that I can see what you are referring to. Could you provide me with a link to the page? If it is a registered page, please provide a temporary login for me and email it to support[at]valorapps[dot]com
Please double check the following documentation: https://www.valorapps.com/documentation/13-easy-file-uploader-documentation.html